Retail Sales in Climbing Gyms The CWA Newsletter, Lines, recently published a review of the benefits of selling climbing related products in climbing gyms. That article made many effective arguments. However, I think there is need for a counter argument…
The most common call I receive from aspiring gym developers is, “where do I obtain a template for creating a financial projection for my gym project?” Unfortunately, the industry does not have any industry financial profiles, which are generally compiled…
The Climbing Wall Association publishes industry practices, not industry standards. What’s the difference? A practice is a process or procedure that is commonly used or suggested. A standard is something against which one measures something to see if it conforms to…
The 2013 Climbing Wall Association Summit wrapped up on Saturday June 1st. It was a mix of new faces and many that have been around for more than a decade. The lead conference “plenary” session was a panel discussion regarding…
The Climb Well Operations and Employee Manual is now available for purchase. In this manual I have attempted to incorporate the many lessons I have learned in customer service and risk management over a 22-year tenure in the sport climbing industry. My…