Do you have a financial management system in place?
Budgeting and financial analysis are key to making certain that your management team is working toward the right goals, and the same goals. Climbing Wall Advisors can assist you in setting up budgeting and financial analysis systems to monitor the performance of your business.
Are your customers having fun? How do you know?
Monitoring the appropriate membership and customer metrics will help you identify your effectiveness in communicating with your customers and providing products that meet their needs. This helps ensure that your customers are having a positive experience in your climbing gym, which drives facility traffic and cash flow.
Have you audited your risk management systems recently. Are you minimizing the risk of injury for your customers?
Do your employees love their jobs?
Do they know and respect your goals for the business. Consistent and frequent employee communication is critical in keeping your climbing gym running smoothly while meeting your customers’ needs.
With our Climb Well Operations and Employee Manual you create your customized handbook, a roadmap for better customer service and better rapport with your employees, which helps you become more effective in achieving your business goals.