The 2013 Climbing Wall Association Summit wrapped up on Saturday June 1^st.   It was a mix of new faces and many that have been around for more than a decade.  The lead conference “plenary” session was a panel discussion regarding onboarding new climbers, which produced a spectrum of approaches.  The insurance broker is considering requiring a new “form” that the customer must sign.  I remain convinced that check boxes and customer signatures are not a substitute for good management systems and believe that they may even work against an operator in the event of a claim from an accident.  Attorney Reb Gregg, who was also on the panel, agreed “the less moving parts the better!” Subscribe to my newsletter and I will provide you with details!